Real Estate & Construction · Voice agents

Never miss an enquiry on a listing

Natural inbound and outbound phone conversations that finish the task, not just the call.

Task completion rateRight-party contact rateAverage call durationOpt-out and complaint rate
The problem

What this fixes

Property enquiries arrive at evenings and weekends, and the lead that waits until Monday has already booked a viewing elsewhere.

Real-time speech agents that answer inbound lines and run outbound campaigns, reminders, collections, renewals, verification, surveys, in Arabic and English. Sub-second turn-taking, barge-in, and tool calls into your systems so the agent can actually book, cancel, pay or update while the caller is on the line.

Real Estate & Construction

Enquiry qualification

Budget, timeline and requirement captured in the first conversation.
Real Estate & Construction

Viewing scheduling

Booked into the agent's calendar with confirmation to both sides.
Real Estate & Construction

Tenant maintenance requests

Logged, triaged and dispatched without a call queue.
Real Estate & Construction

Arabic and English coverage

Same service quality in either language, at any hour.
In this sector

Where it earns its place

Delivery

How we build it

  1. Foundation check

    Before any build

    We inspect the systems, the data behind them and the quality of the records this capability will depend on, then write down what has to be fixed before anything is built.

  2. Narrow first release

    First release

    One workflow, one team, real traffic, measured against the baseline we captured before we started.

  3. Controls and evaluation

    Runs in parallel

    Guardrails, approval gates, evaluation sets, logging and the evidence pack your auditor and your regulator will ask for.

  4. Scale and hand over

    After sign-off

    Additional workflows, sites or languages, then runbooks and training so your team can operate it without us.

Data foundation

What has to be right first

  • Clean, deduplicated contact records, an outbound campaign amplifies every bad phone number.
  • Consent and do-not-call state that the agent can read before it dials.
  • Telephony integration with recording and retention that matches your policy.
  • A callable API for every action you want the agent to complete.
Controls

Guardrails and KPIs

A human owns every consequential decision

Agents draft, route and execute reversible steps. Anything that moves money, changes a record of consequence or affects a person's rights stops at a named human approver with the reasoning attached.

Every action is logged and replayable

Inputs, retrieved context, model version, output and the human decision are written to an immutable log, so an auditor can reconstruct any single interaction months later.

Data stays where your regulator requires

In-country, in-region or on-premise deployment, with the model portfolio right-sized to the workload instead of routing everything to a frontier endpoint abroad.

Accuracy is monitored, not assumed

A held-out evaluation set runs on every model or prompt change, with drift alerts and a documented rollback path when quality moves.

KPIs it moves

  • • Task completion rate
  • • Right-party contact rate
  • • Average call duration
  • • Opt-out and complaint rate
  • • Cost per completed contact

Integrations

TwilioAmazon ConnectGenesysAsterisk / FreeSWITCHSIP trunksSalesforceSAPCore banking and billing APIs

Questions buyers ask

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