Medical equipment and facility reliability
Catch the failure and the defect before they reach the customer.
What this fixes
An imaging scanner or a chiller failing unannounced cancels a day of appointments, and maintenance is still scheduled by calendar rather than by condition.
Condition monitoring and remaining-useful-life models on sensor, vibration, thermal and process data, plus visual inspection models on the line. Alerts arrive as work orders in the maintenance system with the evidence attached, so a planner can act without opening a data tool.
Imaging and lab equipment monitoring
Critical facilities
Maintenance planning
Spare-parts readiness
Where it earns its place
How we build it
Foundation check
Before any buildWe inspect the systems, the data behind them and the quality of the records this capability will depend on, then write down what has to be fixed before anything is built.
Narrow first release
First releaseOne workflow, one team, real traffic, measured against the baseline we captured before we started.
Controls and evaluation
Runs in parallelGuardrails, approval gates, evaluation sets, logging and the evidence pack your auditor and your regulator will ask for.
Scale and hand over
After sign-offAdditional workflows, sites or languages, then runbooks and training so your team can operate it without us.
What has to be right first
- Time-series sensor data at a sampling rate that can actually show the failure mode.
- Maintenance history with real failure codes, not 'other'.
- Asset criticality so alerts can be prioritised.
- Labelled defect images for any visual inspection model.
Guardrails and KPIs
Every action is logged and replayable
Inputs, retrieved context, model version, output and the human decision are written to an immutable log, so an auditor can reconstruct any single interaction months later.
Accuracy is monitored, not assumed
A held-out evaluation set runs on every model or prompt change, with drift alerts and a documented rollback path when quality moves.
A human owns every consequential decision
Agents draft, route and execute reversible steps. Anything that moves money, changes a record of consequence or affects a person's rights stops at a named human approver with the reasoning attached.
Data stays where your regulator requires
In-country, in-region or on-premise deployment, with the model portfolio right-sized to the workload instead of routing everything to a frontier endpoint abroad.
KPIs it moves
- • Unplanned downtime
- • Mean time between failures
- • Maintenance cost per asset
- • Defect escape rate
- • Alert precision and false-alarm rate
Integrations
Proof in this sector
Proof in this sector
Anonymised clientsCloudpital: AI-run electronic health record and patient journey
Clinic and hospital network running CloudpitalNational analytics programme and Tableau deployment
National health authority in the GulfLive operational monitoring for pilgrimage seasons
National health authority, mass-gathering operationsDemand forecasting and triage support for emergency departments
Hospital group in the NordicsClinical documentation and coding assistance
Primary-care clinic group in Australia