The scenario
“Active customers” means one thing in the CRM, another in billing, and a third in the board pack. Every AI initiative downstream inherits that disagreement.
We take one metric that three systems answer differently, build the governed path end to end, and show the same number arriving in a report, a model and an agent.
In Saudi Arabia
A working demo and a system a Saudi reviewer will sign off are two different things. These are the questions asked before go-live, and what we hand over against each one.
SDAIA, PDPL
Lawful basis for every personal-data field the demo touches, before it runs on real records.
Field-level data map produced during scoping, sanitised extract used until that map is signed off.
Data map and lawful-basis note the client's DPO can file before production access is granted.
NDMO
Data classification and quality controls on the sources the demo would depend on in production.
Source-by-source classification, with quality thresholds agreed before the pilot widens.
Classification map and a quality gate report your data office keeps.
NCA ECC
Access control, logging and read/write boundaries clear before wider rollout.
Entitlements scoped per role, every action logged, write paths gated behind approval.
Control matrix and an action log your risk function can replay.
Where it runs
The demo itself can run on a sanitised or representative extract, but where the data cannot leave a system, the build happens inside your environment inside Saudi Arabia, not ours.
Arabic, as it is spoken here
Arabic questions and documents are handled as first-class input, not translated to English before processing, including organisational and Gulf-dialect terms.
The scenario
“Active customers” means one thing in the CRM, another in billing, and a third in the board pack. Every AI initiative downstream inherits that disagreement.
Who it is for
CDOs, data leaders and CFO offices who cannot get one agreed number out of the current estate.
Every item below is an artefact your team can reuse, whether or not the engagement continues.
From every source system to every place it is reported today.
One agreed definition with a named owner and the disputes it resolved.
Ingest to serving for that metric, with quality tests running.
What the same treatment would take across the wider estate, in sequence.
Where data cannot leave a system, the demo is built inside your environment instead of ours.
Usually not. Most of the gain comes from contracts, definitions, quality tests and lineage on what you already run.
They run in parallel, but only where the AI use case reads from the governed slice. Anything reading around it inherits the old disagreement.
A working pipeline slice for one metric plus the lineage and definition artefacts, reusable, not a slide deck.
Curated links across our Saudi hubs, sector pages and long-form blog research.