Data Quality & Observability Framework (DQF)

Data Quality & Observability Framework

Live monitors and clear escalation that treat a bad number like an outage.

The business problem

Bad data is found by the CEO, not by the pipeline.

Errors surface in board packs and model outputs long after they entered, and trust drops each time.

What you hear inside the organisation

  • Why is yesterday's figure missing?

  • We check the numbers in Excel before sending.

  • The model was trained on duplicated records.

  • Nobody knew the source had changed.

Who it serves and what changes

Your teams, before and after the Data Quality & Observability Framework

Client teams and what they need

  • Data engineering

    Alerts before users notice

  • Data stewards

    Quality rules they own

  • Analytics consumers

    A visible trust score

  • AI teams

    Clean training and input data

The outcome you get

  • Quality rules on the data that matters most
  • Freshness, volume and schema monitored
  • Incidents routed to a named owner
  • Trust scores visible to every user

A worked example

A bank whose board pack had a wrong figure

  1. The problem we saw

    A source change silently doubled a customer count. The CEO spotted it in the board meeting.

  2. How the framework solved it

    We put quality rules on critical data, monitored freshness, volume and structure, and routed incidents to a named owner.

  3. The business result

    Problems are caught in the pipeline, owners fix them before reports go out, and leaders trust the numbers again.

Illustrative example based on common client situations.

In short

What is the Data Quality & Observability Framework?

Data Quality & Observability Framework (DQF): Live monitors and clear escalation that treat a bad number like an outage.

Quality programmes fail when quality is an opinion.

How it moves
Each step closes with a check before the next begins
Owned by
Run by data engineering with the domain steward; incident severity signed by the data governance lead.
You keep
Quality specification, Monitor and alert set, Incident severity ladder

How it works

How the Data Quality & Observability Framework works

Quality that is only measured downstream is decoration. The framework is judged by how many defects were stopped at source.

Define

Fix the six dimensions, completeness, accuracy, consistency, timeliness, validity, uniqueness, per critical field.

Done when: Each critical field has a measurable definition, not an adjective.

Measure

Implement the tests in the pipeline and record a score history from day one.

Done when: Scores are produced automatically and stored, not calculated for a meeting.

Observe

Add freshness, volume, schema-drift and distribution monitors above the field-level tests.

Done when: A silent pipeline raises an alert; absence of data is itself an event.

Respond

Grade incidents by decision impact and run the matching containment path.

Done when: Severity one means the affected report or model is withdrawn, not annotated.

Prevent

Push every recurring defect back to its source system or its data contract.

Done when: A defect that recurs twice has a source-side change request raised.

Is it right for you?

Is the Data Quality & Observability Framework right for you?

A strong fit if

  • Errors keep reaching reports or models
  • Teams validate data by hand
  • You are feeding data into AI

Probably not yet if

  • Data volumes are small and checked at source
  • No pipelines exist yet

Free assessment

Discuss the Data Quality & Observability Framework with our team

A working session with our senior team. We review what fits your situation, what does not, and where to start.

  1. A focused conversation

    We listen to your situation and goals.

  2. Fit review

    Which parts of this framework apply to you, and which do not.

  3. A written view

    Clear next steps, whether or not you work with us.

Go deeper

Applying the Data Quality & Observability Framework in practice

Open only the part you need: how it starts, what your team keeps, maturity levels, sector rules and the evidence a reviewer will ask for.

Quality programmes fail when quality is an opinion. DQF defines each dimension, the measurement method, the threshold and who is paged when it breaks, so a wrong number has an owner and a clock.

Version

v1.0

Last reviewed

August 2026

Family

Data & Analytics Operating System

How this was developed: Built from delivery practice on Saudi and international engagements, then reconciled clause by clause against the published standards below. Revised when a standard is updated or a gate proves unworkable in the field.

Quality specification

Dimension, method, threshold and owner per critical field.

Monitor and alert set

Freshness, volume, schema and distribution monitors with routing.

Incident severity ladder

Grades tied to decision impact, with the containment action for each.

Banking & finance

Regulatory reporting fields are severity one by default; withdrawal beats late correction.

Who reviews it
SAMA, plus PDPL and NCA controls
Systems in scope
Core banking, cards, KYC and AML systems, credit bureau feeds, the general ledger
Where it lands first
KYC and AML review, credit decisioning support, complaint and dispute handling

1

Define

  • Quality specification
  • Critical field register
2

Measure

  • Test suite
  • Score history
3

Observe

  • Monitor set
  • Alert routing
4

Respond

  • Severity ladder
  • Incident log
  • Withdrawal notice
5

Prevent

  • Root cause register
  • Source change requests
Quality that is only measured downstream is decoration. The framework is judged by how many defects were stopped at source.
1

Define

Fix the six dimensions, completeness, accuracy, consistency, timeliness, validity, uniqueness, per critical field.

Exit gate

Each critical field has a measurable definition, not an adjective.

Artefacts

  • Quality specification
  • Critical field register
2

Measure

Implement the tests in the pipeline and record a score history from day one.

Exit gate

Scores are produced automatically and stored, not calculated for a meeting.

Artefacts

  • Test suite
  • Score history
3

Observe

Add freshness, volume, schema-drift and distribution monitors above the field-level tests.

Exit gate

A silent pipeline raises an alert; absence of data is itself an event.

Artefacts

  • Monitor set
  • Alert routing
4

Respond

Grade incidents by decision impact and run the matching containment path.

Exit gate

Severity one means the affected report or model is withdrawn, not annotated.

Artefacts

  • Severity ladder
  • Incident log
  • Withdrawal notice
5

Prevent

Push every recurring defect back to its source system or its data contract.

Exit gate

A defect that recurs twice has a source-side change request raised.

Artefacts

  • Root cause register
  • Source change requests

DAMA / DCAM
Data quality knowledge area, measured rather than described.
NDMO
Data quality specification with evidence per critical data element.
NIST AI RMF
Measure function, validity and reliability inputs for model risk.
ISO/IEC 42001
Monitoring and measurement obligations evidenced by the score history.

Dashboards instead of tests

A quality dashboard nobody is paged by changes nothing. Route alerts to a named person.

Measuring every field

Thousands of checks produce noise. Start with the fields the decision actually depends on.

Fixing in the report layer

Patching the last mile hides the defect and guarantees it returns next month.

Built on

  1. 1

    DAMA-DMBOK and EDM Council DCAM

    Data management knowledge areas and capability assessment.

  2. 2

    NDMO data management and personal data protection standards

    National Data Management Office specifications and domains.

  3. 3

    NIST AI Risk Management Framework 1.0 and Generative AI Profile

    National Institute of Standards and Technology, Govern, Map, Measure, Manage.

  4. 4

    ISO/IEC 42001: AI management systems

    International Organization for Standardization, management system requirements for AI.

Citations describe the parts of each standard the framework answers. Bilytica is not an accreditation or certification body.

In Saudi Arabia

The data layer, as NDMO reads it

Most AI programmes in Saudi Arabia stall underneath the model. These frameworks work on that layer, against the control set the national office actually assesses.

NDMO data management controls

Owners, policies and measurable maturity across every data management domain.

Baseline assessment, then control-by-control remediation with dates and owners.

Maturity baseline and a re-assessment on the same control set.

SDAIA, PDPL

Classification and retention applied to personal data wherever it is copied.

Classification enforced in the platform, so a copy inherits the rules of its source.

Lineage view showing classification travelling with the data.

ZATCA, for invoicing and transactional data

Invoice and transaction records reconcile to the filed position.

Reconciliation checks run as data quality rules, with exceptions routed to an owner.

Reconciliation report and an exception log with resolution times.

Where it runs

Registers, lineage and quality evidence live in your environment inside Saudi Arabia and stay yours.

Arabic, as it is spoken here

Business glossaries are maintained in Arabic and English together, with Arabic as the governing definition.

FAQ

Frequently Asked Questions

How many checks should we start with?

One domain, its critical fields only. A short monitored list beats a long unmonitored one.

Who owns a data incident?

The domain steward owns the incident; the source system owner owns the fix when the cause is upstream.

Does this need a specific observability tool?

No. The monitors can be implemented in the existing pipeline; the framework specifies what must be watched, not with what.

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