Sawal · Product deck
Ask your data in Arabic, get a certified answer
Sawal
This is Sawal, سؤال, which means question. You type or say a business question in Arabic, the way you would ask a colleague, and in seconds you get a certified number, computed on clean data, with the proof behind it.
A simple question, a long wait
Let us start with the question every executive asks. At a Tier-1 Saudi bank, one treasury question took this path: asked by email, turned into a ticket, waited in the analyst queue, data pulled from three systems, numbers reconciled, checked and formatted, and sent. Between three and nine working days. By then, the decision had been made without the number.
Three reports, three different answers
And then it gets worse. Ask three systems how many active customers you have in Riyadh, and you get three answers. The CRM counts every record, duplicates included. The ERP counts Riyadh, الرياض and RUH as different cities. Finance has its own definition of active. One customer spelled three ways, revenue meaning five different sums, and English-trained tools that miss Saudi Arabic.
It cleans the data before it answers
Sawal also solves the data problem underneath. Before it answers, its data layer checks the records behind the question. Here a manager asks how many active customers are in Riyadh. Sawal scans the customers table across CRM and ERP, matches similar records by name, phone and address, and finds that three Al-Rashid Trading records are really one customer, and two Nour Medical records are one too. It merges them, standardises Riyadh, الرياض and RUH into one city and puts phone numbers into one format. Data quality rises, and only then does Sawal compute the answer: 912 active customers, on clean, de-duplicated data. The figures are illustrative. This is why the number is right the first time, instead of an inflated count that nobody trusts.
The number, and the proof behind it
Now ask Sawal. You get the number, and underneath it, the proof: the certified metric owned by Finance, the exact SQL it ran, the access rules applied for your identity, and the source, cleaned and de-duplicated. Same question, same number, every time. Trace, not trust.
However they ask it, one certified answer
Sawal is built for how Saudi teams really speak. Gulf, Levantine, Egyptian, Modern Standard Arabic, Arabizi or English, every version resolves to the same certified metric. In a telecom pilot, Sawal scored 93.4% on Gulf Arabic; an English-trained text-to-SQL tool scored 61%.
It answers, then it acts
Sawal does not stop at answers. Here a manager asks on WhatsApp, in Gulf Arabic, for the top three budget variances this month. Sawal answers from the certified variance metric, shows the chart, and offers to open Jira tickets for the three outliers with the source SQL attached. Nothing changes until a person approves. The same pattern approves a purchase order in SAP, refreshes a forecast in Databricks, or opens a ServiceNow ticket. The figures are illustrative.
The wait, before and after Sawal
Proven in live deployments, named by sector under NDA. At a Tier-1 bank, treasury and risk questions went from three to nine working days to a median of 3.4 seconds, with two SAMA IT-risk audits and zero findings. A top-3 telecom cut store handling time 71%. A 640-store retailer cut stock-outs 63%. A private hospital group cut emergency length of stay 34%.
Answers that obey Saudi rules
Sawal is sovereign by design. It runs inside Saudi Arabia on HUMAIN, with air-gapped and Bilytica GPU Cloud options. Your access rules are enforced, so no one sees through Sawal what they cannot see in the source system. Certified metrics mean the same question returns the same number, as NDMO controls expect. And accuracy is measured, not claimed: more than 1,200 Saudi-enterprise test scenarios score every release, shared with customers under NDA. Sawal is built by Bilytica: more than 200 Saudi organisations, more than 600 million AI interactions a year, in Riyadh since 2015.
Ask your first question in Arabic.
How do you start? Sawal comes in three tiers. Departmental for one team, with one warehouse plus one ERP or CRM. Enterprise, our most popular tier, with unlimited sources and users, WhatsApp and voice, and AI actions with approvals. And Sovereign for regulated workloads, air-gapped in a dedicated in-Kingdom environment. The next step is an executive demo: we connect to your warehouse in 15 minutes and answer your real questions in Arabic. Write to sales@bilytica.sa. Thank you.
